Get in Touch With Us
Whatever brought you here — a question about how sweepstakes casinos work, a detail on one of our reviews that doesn't look right, or a suggestion for what we should cover next — we're glad you reached out. This page explains how to contact us and what to expect when you do.
How to Reach the Team
Email is the most direct route to us. Every message is read by a real person, and we aim to respond within two working days. You can reach us at [email protected].
A little context in your message helps a great deal. If you let us know upfront whether you're asking about a specific platform, flagging an error, or raising something else entirely, we can get your query to the right person faster and give you a more useful reply.
What You Can Write to Us About
We receive all kinds of messages and welcome every one of them. The most common reasons people get in touch include:
- Questions about sweepstakes casinos — If something in our guides or reviews isn't clear, or you'd like more detail on how the sweepstakes model works, just ask. We're happy to explain.
- Corrections and updates — Spotted something that looks out of date or inaccurate? Eligibility rules, state availability, and redemption terms on sweepstakes platforms change frequently. If you've noticed something that needs a second look, we take those flags seriously.
- Feedback and content suggestions — If there's a platform, topic, or question about social casino games you'd like us to cover, tell us. Reader input genuinely shapes what we research and publish next.
- Editorial and partnership enquiries — If you represent an operator or organisation and would like to discuss how we might work together, please introduce yourself and describe what you have in mind. We assess all commercial relationships against our editorial standards.
- Responsible play concerns — If you or someone you know is finding it difficult to manage their time or spending on any gaming platform, mention it in your message and we'll point you toward appropriate support resources.
After You Send a Message
We don't use automated holding replies as a substitute for a real answer. When your email arrives, a member of the team reads it and prepares a genuine response. Our target window is two working days. During busier periods it may take a little longer, but we will always follow up.
If your enquiry is time-sensitive — for example, you believe a detail on one of our reviews is affecting readers right now — please say so clearly in the subject line and we'll prioritise accordingly.
A Note on How We Work
Social Casinos is an independent comparison site. We research and review sweepstakes and social casino platforms so that readers across the US can make informed decisions. Our editorial ratings are based on our own assessment of each platform — factors like welcome offers, game variety, coin redemption conditions, and state availability — not on the size of any commercial relationship.
Where we earn commission through referral links, we say so. That relationship never determines how a platform is ranked or what we write about it. If you believe a review doesn't reflect the current state of a platform, we want to hear from you.
We also recognise that the sweepstakes casino space moves quickly. State laws change, platforms update their terms, and new operators launch regularly. Keeping our information accurate is an ongoing effort, and reader corrections are a genuine part of that process.
What We Won't Be Able to Help With
A few things fall outside what we can assist with directly:
- Account issues with specific platforms — If you have a problem with a coin balance, a redemption, or an account on a sweepstakes casino, you'll need to contact that platform's own support team. We have no access to operator systems.
- Legal advice — We can explain how the sweepstakes model generally works and note where state-level restrictions apply, but we're not able to advise on your specific legal situation. If you have a legal question, consult a qualified professional.
- Tax guidance — Prize redemptions through sweepstakes casinos may be taxable depending on federal and state rules. We can flag that obligation in our content, but tax advice is outside our scope.
Thank You for Reading
We put a lot of care into making this site useful for people who want to understand and compare sweepstakes casinos — whether they're exploring the space for the first time or looking for a platform that fits how they like to play. Your questions and feedback help us do that better. We look forward to hearing from you.