FAQs

What does Door charge?

Door charges a flat fee of $5,000 per side, paid at close, for a fantastic, full-service real estate brokerage experience.

When purchasing a home with Door, we will rebate back to you at close 50% of the commission we receive.

So what's the catch?

There isn’t one. You can read reviews from some of our hundreds of thrilled clients about their experience with Door here, on Zillow.

I’m selling my home, so why do I have to offer 3% commission to the buyer’s broker?

If you do not offer 3% commission to buyer’s brokers, the unfortunate truth is that your home will not be shown as often as it should. While offering 3% commission is not required, Door only works with sellers who are willing to offer 3% commission. In our experience, not doing so results in listing that tends to be discriminated against.

Will other real estate agents show my home if 3% commission is not offered to buyers’ agents?

We only work with sellers who are willing to offer 3% buyer’s agent commission (BAC). The unfortunate truth is that some traditional agents will discriminate against (i.e. not show) homes that do not offer 3% BAC.

Do I have to sign some agreement before I go on a showing with Door?

No.

If I'm selling my house, is the first meeting (listing presentation) free? Are you sure I don't have to sign something?

Yes, it's free. One of our fantastic agents will meet you at your home with our expertly-crafted valuation. No, you don't have to sign anything.

If I’m selling my house with you, does my agent go to all the showings?

No. If Door is representing you to sell your home, your Door Listing Agent will not be at showings. S/he will follow up actively with all agents who show your home to get their feedback.

If an unrepresented buyer wants to see your home, we will designate a Door Buyer’s Agent to show the home.

How long is the listing agreement?

A listing agreement with Door is generally 4-6 months. It may be longer for homes that are over $1,000,000, as they tend to have a higher average number of days on market.

What is a “side?”

In every real estate transaction there is a buyer (the “buy side”) and a seller (the “sell side”). With that in mind, there are two “sides” in every real estate transaction. Traditional real estate agents usually charge 3% commission per side, paid at close, for a total of 6% commission.

I thought the buyer doesn’t pay commission

This is a common misconception. While the Buyer does not directly write a check to his/her real estate agent, rest assured everyone pays commission. There is a 6% pool of commission that is paid to the Seller’s real estate broker upon closing. The Seller’s broker usually then pays the Buyer’s broker half of the commission, i.e. 3%, as compensation. As a Buyer, your agent is compensated 3% of the gross sales price.

When you work with Door as a buyer, we split our commission with you and give you back thousands of dollars at close!

Do I have to pay anything up front?

No. Door only earns a fee when the home sale or purchase is successfully closed.

Are there any extra fees?

No.

What is included in your fee?

As a Buyer, we: help you with financing, search for homes, show you homes, handle your offers, manage the paperwork, see the transaction through to title, and negotiate to get you the best price.

As a seller, we: use our pricing process to expertly (and correctly) price your home, stage your home, take professional photos, craft a 3D model, market the home via the MLS and more than 90 websites (including Zillow/Trulia/Realtor.com), manage showings and offers, negotiate on your behalf, and see the transaction through to title.

Is a yard sign included?

Yes.

Is an electronic key box included?

Yes. Only state-licensed, fingerprinted, and background checked real estate agents may access the key boxes.

When do I get my cash back if Door represents me as a buyer?

Door will send you a check within 14 days after closing. The buyer representation agreement you sign with Door spells out exactly what our fee structure is and when/how you will receive your cash back.

Is Door a member of the MLS?

Yes. Door Texas Realty, LLC is a member of the MLS in North Texas, Austin, San Antonio, and Houston.

Are Door’s agents licensed real estate agents?

Yes. We are all real estate agents licensed by the Texas Real Estate Commission.

Who is your licensed broker?

John Leak (TREC license #322718) is our broker in the state of Texas. He has been licensed since the 1980s and has been a broker for over $400,000,000 of home transactions.